Digitary Services
Subprocessors

Effective Date: 11/11/2025

To support delivery of our Services, Digitary may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor.

Third Parties

Digitary currently uses third party Subprocessors to provide infrastructure services, to help us provide customer support and email/sms notifications, and lastly to provide supplemental and/or complementary services to the Digitary Applications. Prior to engaging any third party Subprocessor, Digitary performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Digitary uses the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Location
Amazon AWS Australia My eQuals Cloud Hosting Australia
Amazon AWS Canada MyCreds / MesCertif Cloud Hosting Canada
Amazon AWS EMEA Digitary CORE Cloud Hosting EU
Clumio Australia My eQuals Cloud Hosting Off-site secondary backup Australia
Clumio Canada MyCreds / MesCertif Cloud Hosting Off-site secondary backup Canada
Clumio EMEA Digitary CORE Cloud Hosting Off-site secondary backup EU

Other Subprocessors

Depending on the Services provided, Digitary may use the following Subprocessors to perform other subprocessing activities:

Entity Name Subprocessing Activities Location
Digitary Australia* Customer support and service delivery subprocessor for Digitary, if applicable Australia
Digitary Canada* Customer support and service delivery subprocessor for Digitary, if applicable Canada
Digitary Ireland* Customer support and service delivery subprocessor for Digitary, if applicable EU
Digitary UK* Customer support and service delivery subprocessor for Digitary, if applicable UK
Google Workspace Email, documents and supporting business services United States
Parchment LLC Customer support and service delivery subprocessor for Digitary, if applicable United States
Observe Australia My eQuals System, infrastructure, and logging service provider Australia
Observe Canada MyCreds / MesCertif System, infrastructure, and logging service provider Canada
Observe EMEA Digitary CORE System, infrastructure, and logging service provider EU
Twilio SMS & Emailing Messaging Services United States

*Digitary may also be a subprocessor to its affiliated entities listed above depending on the contracting party.